Who it's for: everyone who works in a basement, on a high floor or on a site out of town where the signal drops.
What you'll do: save a journal entry, an issue or a cost without a connection, check what's waiting in the queue and resolve a change that couldn't be sent.
Before you start
- Working offline is on every plan.
- Open Buildinio and the project at least once with signal. The app then keeps the project's data on the device.
- It works best as an app installed on your phone's home screen. See How to install the app on your phone.
What works offline
- Site journal: new entries, edits, marking an entry as important.
- Issues: reports, comments, markers on photos and floor plans.
- Schedule: tasks, scopes of work, status and progress changes.
- Costs and investor purchases.
- Purchases: most changes. Changes that affect received deliveries need a connection.
- Conversations: messages wait in the queue.
- Photos and files: saved on the device and sent when the connection is back.
Steps
1. Save without signal
- Work as usual. With no connection, the app shows No connection and the number of changes in the queue.
- A saved entry is marked “Saved on this device — will send when back online”.
- A new issue gets its number only after syncing.
2. Get back online
- When the connection returns, the app sends the queue by itself. You see Syncing and the number of changes.
- You don't have to click anything. Photos upload one by one in the background.
3. Resolve a change that couldn't be sent
- If someone changed the same entry in the meantime, the app refreshes the data from the server and tells you.
- A change with an error stays on the list. Click Retry, correct it in the form, or click Discard.
- If the workspace isn't accepting saves for the moment, you'll see Work is waiting for a decision. Nothing is lost. The changes are sent once access is back.
Troubleshooting
- “Device storage is running low”. Photos saved offline take up phone storage. Connect to send the queue or free up space.
- “No space on this device — the entry was not saved to storage”. The entry waits only in the open app. Don't close or reload it until you're back online.
- I can't see the project offline. The project wasn't opened on this device with signal. Open it once the connection is back.